All Systems Operational
Business Voice — Canada Operational
Customer Voice Server #1 (Canada)   Operational
Customer Voice Server #2 (Canada)   Operational
Customer Voice Server #3 (Canada)   Operational
Customer Voice Server #4 (Canada)   Operational
Customer Voice Server #5 (Canada)   Operational
Customer Voice Server #6 (Canada)   Operational
Customer Voice Server #7 (Canada)   Operational
Customer Voice Server #8 (Canada)   Operational
Customer Voice Server #9 (Canada)   Operational
Customer Voice Server #10 (Canada)   Operational
Customer Voice Server #11 (Canada)   Operational
Customer Voice Server #12 (Canada)   Operational
Customer Voice Server #13 (Canada)   Operational
Customer Voice Server #14 (Canada)   Operational
Customer Voice Server #15 (Canada)   Operational
Customer Voice Server #16 (Canada)   Operational
Customer Voice Server #17 (Canada)   Operational
Customer Voice Server #18 (Canada)   Operational
Inbound Calls — Local Partner A (Canada)   Operational
Inbound Calls — Local Partner B (Canada)   Operational
Inbound Calls — Local Partner C (Canada)   Operational
Inbound Calls — Local Partner D (Canada)   Operational
Inbound Calls — Local Partner E (Canada)   Operational
Inbound Calls — Local Partner F (Canada)   Operational
Inbound Calls — Local Partner G (Canada)   Operational
Inbound Calls — Local Partner H (Canada)   Operational
Inbound Calls — Local Partner I (Canada)   Operational
Inbound Calls — Local Partner J (Canada)   Operational
Inbound Calls — Local Partner K (Canada)   Operational
Inbound Calls — All Local Partners (Canada)   Operational
Outbound Calls (Canada)   ? Operational
Business Fax — Canada Operational
Inbound Fax (Canada)   Operational
Outbound Fax (Canada)   Operational
Business SMS — Canada Operational
Inbound SMS (Canada)   Operational
Outbound SMS (Canada)   Operational
Business Voice — United States Operational
Customer Voice Server #1 (United States)   Operational
Inbound Calls — Local Partner E (United States)   Operational
Inbound Calls — Local Partner I (United States)   Operational
Inbound Calls — Local Partner K (United States)   Operational
Inbound Calls — All Local Partners (United States)   Operational
Outbound Calls (United States)   ? Operational
Business Fax — United States Operational
Inbound Fax (United States)   Operational
Outbound Fax (United States)   Operational
Business SMS — United States Operational
Inbound SMS (United States)   Operational
Outbound SMS (United States)   Operational
Business UC — Global Operational
Chat   Operational
Presence   Operational
Video Conferencing   Operational
Click-to-dial Browser Plug-in   Operational
Management — Global Operational
Customer Portal (Studio)   Operational
Device Provisioning   Operational
Customer API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 19, 2018

No incidents reported today.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018
Completed - The scheduled maintenance has been completed.
Aug 14, 07:56 EDT
Scheduled - (english below)

Cher client,

Veuillez prendre note que notre équipe d'infrastructure procédera prochainement à une mise à jour du serveur de voix duquel votre service téléphonique est desservi. Cette mise à jour s'inscrit dans le cadre d'un processus d'amélioration continue de notre plateforme et nous permettra d'améliorer des fonctionnalités existantes ainsi que de jeter les bases de nouvelles fonctionnalités.

Soyez assurés que vos appels entrants et sortants seront redirigés de façon automatique et transparente vers d'autres serveurs à l'aide de mécanismes de redondance déjà en place.

Pour toute question concernant cette maintenance, n'hésitez pas à communiquer avec nous au 514-907-3400 x2 ou à support@ubity.com.

Merci.

Composante(s) affectée(s): Customer Voice Server #10 (Canada), Customer Voice Server #12 (Canada)

***

Dear customer,

Please note that our infrastructure team will soon be carrying out an update on the voice server that delivers your phone service. This update is part of a broader continuous improvement process and will allow us to improve existing features and lay the ground work for new features.

Rest assured that your incoming and outgoing calls will be redirected automatically and transparently to other servers using redundancy mechanisms already in place.

If you have any questions regarding this maintenance, don't hesitate to reach out to our support team at 514-907-3400 x2 or at support@ubity.com.

Thank you.

Affected component(s): Customer Voice Server #10 (Canada), Customer Voice Server #12 (Canada)
Aug 9, 14:15 EDT
Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.