All Systems Operational
Business Voice — Canada Operational
Customer Voice Server #1 (Canada)   Operational
Customer Voice Server #2 (Canada)   Operational
Customer Voice Server #3 (Canada)   Operational
Customer Voice Server #4 (Canada)   Operational
Customer Voice Server #5 (Canada)   Operational
Customer Voice Server #6 (Canada)   Operational
Customer Voice Server #7 (Canada)   Operational
Customer Voice Server #8 (Canada)   Operational
Customer Voice Server #9 (Canada)   Operational
Customer Voice Server #10 (Canada)   Operational
Customer Voice Server #11 (Canada)   Operational
Customer Voice Server #12 (Canada)   Operational
Customer Voice Server #13 (Canada)   Operational
Customer Voice Server #14 (Canada)   Operational
Customer Voice Server #15 (Canada)   Operational
Customer Voice Server #16 (Canada)   Operational
Customer Voice Server #17 (Canada)   Operational
Customer Voice Server #18 (Canada)   Operational
Inbound Calls — Local Partner A (Canada)   Operational
Inbound Calls — Local Partner B (Canada)   Operational
Inbound Calls — Local Partner C (Canada)   Operational
Inbound Calls — Local Partner D (Canada)   Operational
Inbound Calls — Local Partner E (Canada)   Operational
Inbound Calls — Local Partner F (Canada)   Operational
Inbound Calls — Local Partner G (Canada)   Operational
Inbound Calls — Local Partner H (Canada)   Operational
Inbound Calls — Local Partner I (Canada)   Operational
Inbound Calls — Local Partner J (Canada)   Operational
Inbound Calls — Local Partner K (Canada)   Operational
Inbound Calls — All Local Partners (Canada)   Operational
Outbound Calls (Canada)   ? Operational
Business Fax — Canada Operational
Inbound Fax (Canada)   Operational
Outbound Fax (Canada)   Operational
Business SMS — Canada Operational
Inbound SMS (Canada)   Operational
Outbound SMS (Canada)   Operational
Business Voice — United States Operational
Customer Voice Server #1 (United States)   Operational
Inbound Calls — Local Partner E (United States)   Operational
Inbound Calls — Local Partner I (United States)   Operational
Inbound Calls — Local Partner K (United States)   Operational
Inbound Calls — All Local Partners (United States)   Operational
Outbound Calls (United States)   ? Operational
Business Fax — United States Operational
Inbound Fax (United States)   Operational
Outbound Fax (United States)   Operational
Business SMS — United States Operational
Inbound SMS (United States)   Operational
Outbound SMS (United States)   Operational
Business UC — Global Operational
Chat   Operational
Presence   Operational
Video Conferencing   Operational
Click-to-dial Browser Plug-in   Operational
Management — Global Operational
Customer Portal (Studio)   Operational
Device Provisioning   Operational
Customer API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 16, 2018

No incidents reported today.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018
Completed - The scheduled maintenance has been completed.
Nov 2, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 00:00 EDT
Scheduled - (english below)

Le 2 novembre de 0h00am à 4h00am

Cher client,

Veuillez prendre note que notre équipe d'infrastructure procédera prochainement à une mise à jour de la plateforme de téléphonie. Cette mise à jour s'inscrit dans le cadre d'un processus d'amélioration continue de notre plateforme.

Impacts :
Certains clients pourraient éprouver des difficultés sporadiques à accéder à leur donnée sur le portail (rapport d’appels, statistique de file d’appel)

Pour toute question concernant cette maintenance, n'hésitez pas à communiquer avec nous au 514-907-3400 x2 ou à support@ubity.com.

Merci.

Composante(s) affectée(s): Management — Global

***

November 2, 2018 between 0h00am to 4h00am

Dear customer,

Please note that our infrastructure team will be carrying out an update on our telephony platform in the next few days. This update is part of a broader continuous improvement process.

Impacts:
Some customers may experience sporadic difficulties accessing their data on the portal (calls report, call queue statistics)

If you have any questions regarding this maintenance, don't hesitate to reach out to our support team at 514-907-3400 x2 or at support@ubity.com.

Thank you.

Affected component(s): Management — Global
Oct 31, 09:40 EDT