All Systems Operational
Business Voice — Canada Operational
Customer Voice Server #1 (Canada) Operational
Customer Voice Server #2 (Canada) Operational
Customer Voice Server #3 (Canada) Operational
Customer Voice Server #4 (Canada) Operational
Customer Voice Server #5 (Canada) Operational
Customer Voice Server #6 (Canada) Operational
Customer Voice Server #7 (Canada) Operational
Customer Voice Server #8 (Canada) Operational
Customer Voice Server #9 (Canada) Operational
Customer Voice Server #10 (Canada) Operational
Customer Voice Server #11 (Canada) Operational
Inbound Calls — Local Partner A (Canada) Operational
Inbound Calls — Local Partner B (Canada) Operational
Inbound Calls — Local Partner C (Canada) Operational
Inbound Calls — Local Partner D (Canada) Operational
Inbound Calls — Local Partner E (Canada) Operational
Inbound Calls — Local Partner F (Canada) Operational
Inbound Calls — Local Partner G (Canada) Operational
Inbound Calls — Local Partner H (Canada) Operational
Inbound Calls — Local Partner I (Canada) Operational
Inbound Calls — Local Partner J (Canada) Operational
Inbound Calls — Local Partner K (Canada) Operational
Inbound Calls — All Local Partners (Canada) Operational
Outbound Calls (Canada) ? Operational
Business Fax — Canada Operational
Inbound Fax (Canada) Operational
Outbound Fax (Canada) Operational
Business SMS — Canada Operational
Inbound SMS (Canada) Operational
Outbound SMS (Canada) Operational
Business Voice — United States Operational
Customer Voice Server #1 (United States) Operational
Inbound Calls — Local Partner E (United States) Operational
Inbound Calls — Local Partner I (United States) Operational
Inbound Calls — Local Partner K (United States) Operational
Inbound Calls — All Local Partners (United States) Operational
Outbound Calls (United States) ? Operational
Business Fax — United States Operational
Inbound Fax (United States) Operational
Outbound Fax (United States) Operational
Business SMS — United States Operational
Inbound SMS (United States) Operational
Outbound SMS (United States) Operational
Business UC — Global Operational
Chat Operational
Presence Operational
Video Conferencing Operational
Click-to-dial Browser Plug-in Operational
Management — Global Operational
Customer Portal (Studio) Operational
Device Provisioning Operational
Customer API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2017

No incidents reported today.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017
Completed - (english below)

Cher client,

La présente est pour vous informer que cette maintenance a été complétée avec succès par notre équipe d'infrastructure.

Dans l'éventualité peu probable où vous remarqueriez une anomalie au niveau de votre service téléphonique suite à cette maintenance, signalez-la dès que possible à notre équipe au 514-907-3400 x2 ou à support@ubity.com.

Merci de votre collaboration.

Composante(s) affectée(s):

***

Dear customer,

We would like to inform you that this maintenance was carried out successfully by our infrastructure team.

In the unlikely event that you notice something unusual with your service following this maintenance, report it right away at 514-907-3400 x2 or support@ubity.com.

Thank you for your cooperation.

Affected component(s):
Feb 21, 00:15 EST
Scheduled - (english below)

Cher client,

Veuillez prendre note que notre équipe d'infrastructure procédera prochainement à une mise à jour du serveur de voix duquel votre service téléphonique est desservi. Cette mise à jour s'inscrit dans le cadre d'un processus d'amélioration continue de notre plateforme et nous permettra d'améliorer des fonctionnalités existantes ainsi que de jeter les bases de nouvelles fonctionnalités.

Bien qu'une interruption de service d'environ 1 minute est prévue sur le serveur de voix en question à l'intérieur de la fenêtre de maintenance planifiée, soyez assurés que vos appels entrants et sortants seront redirigés de façon automatique et transparente vers d'autres serveurs à l'aide de mécanismes de redondance déjà en place.

Pour toute question concernant cette maintenance, n'hésitez pas à communiquer avec nous au 514-907-3400 x2 ou à support@ubity.com.

Merci.

Composante(s) affectée(s): Customer Voice Server #5 (Canada), Customer Voice Server #8 (Canada)

***

Dear customer,

Please note that our infrastructure team will soon be carrying out an update on the voice server that delivers your phone service. This update is part of a broader continuous improvement process and will allow us to improve existing features and lay the ground work for new features.

While a 1 minute service interruption is expected on this specific voice server within the scheduled maintenance window, rest assured that your incoming and outgoing calls will be redirected automatically and transparently to other servers using redundancy mechanisms already in place.

If you have any questions regarding this maintenance, don't hesitate to reach out to our support team at 514-907-3400 x2 or at support@ubity.com.

Thank you.

Affected component(s): Customer Voice Server #5 (Canada), Customer Voice Server #8 (Canada)
Feb 16, 16:42 EST
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.