All Systems Operational
Business Voice — Canada Operational
Customer Voice Server #1 (Canada) Operational
Customer Voice Server #2 (Canada) Operational
Customer Voice Server #3 (Canada) Operational
Customer Voice Server #4 (Canada) Operational
Customer Voice Server #5 (Canada) Operational
Customer Voice Server #6 (Canada) Operational
Customer Voice Server #7 (Canada) Operational
Customer Voice Server #8 (Canada) Operational
Customer Voice Server #9 (Canada) Operational
Customer Voice Server #10 (Canada) Operational
Customer Voice Server #11 (Canada) Operational
Customer Voice Server #12 (Canada) Operational
Inbound Calls — Local Partner A (Canada) Operational
Inbound Calls — Local Partner B (Canada) Operational
Inbound Calls — Local Partner C (Canada) Operational
Inbound Calls — Local Partner D (Canada) Operational
Inbound Calls — Local Partner E (Canada) Operational
Inbound Calls — Local Partner F (Canada) Operational
Inbound Calls — Local Partner G (Canada) Operational
Inbound Calls — Local Partner H (Canada) Operational
Inbound Calls — Local Partner I (Canada) Operational
Inbound Calls — Local Partner J (Canada) Operational
Inbound Calls — Local Partner K (Canada) Operational
Inbound Calls — All Local Partners (Canada) Operational
Outbound Calls (Canada) ? Operational
Business Fax — Canada Operational
Inbound Fax (Canada) Operational
Outbound Fax (Canada) Operational
Business SMS — Canada Operational
Inbound SMS (Canada) Operational
Outbound SMS (Canada) Operational
Business Voice — United States Operational
Customer Voice Server #1 (United States) Operational
Inbound Calls — Local Partner E (United States) Operational
Inbound Calls — Local Partner I (United States) Operational
Inbound Calls — Local Partner K (United States) Operational
Inbound Calls — All Local Partners (United States) Operational
Outbound Calls (United States) ? Operational
Business Fax — United States Operational
Inbound Fax (United States) Operational
Outbound Fax (United States) Operational
Business SMS — United States Operational
Inbound SMS (United States) Operational
Outbound SMS (United States) Operational
Business UC — Global Operational
Chat Operational
Presence Operational
Video Conferencing Operational
Click-to-dial Browser Plug-in Operational
Management — Global Operational
Customer Portal (Studio) Operational
Device Provisioning Operational
Customer API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
(english below)

Cher client,

Veuillez prendre note que notre équipe d'infrastructure procédera prochainement à une mise à jour de la plateforme de téléphonie. Cette mise à jour s'inscrit dans le cadre d'un processus d'amélioration continue de notre plateforme et nous permet notamment d'améliorer des fonctionnalités existantes, de jeter les bases de nouvelles fonctionnalités, ou d'appliquer des correctifs à des problèmes nous ayant été rapportés par nos clients.

Aucune interruption de service n'est prévue car vos appels seront redirigés de façon transparente vers d'autres serveurs durant la fenêtre de maintenance.

Pour toute question concernant cette maintenance, n'hésitez pas à communiquer avec nous au 514-907-3400 x2 ou à support@ubity.com.

Merci.

Composante(s) affectée(s): Customer Voice Server #7 (Canada), Customer Voice Server #9 (Canada)

***

Dear customer,

Please note that our infrastructure team will be carrying out an update on our telephony platform in the next few days. This update is part of a broader continuous improvement process and allows us to either improve existing features, lay the ground work for new features, or apply fixes to bugs reported by our customers.

No service interruption is expected since all traffic will be redirected transparently to other servers during the maintenance window.

If you have any questions regarding this maintenance, don't hesitate to reach out to our support team at 514-907-3400 x2 or at support@ubity.com.

Thank you.

Affected component(s): Customer Voice Server #7 (Canada), Customer Voice Server #9 (Canada)
Posted on Apr 24, 17:09 EDT
Past Incidents
Apr 26, 2017

No incidents reported today.

Apr 25, 2017

No incidents reported.

Apr 24, 2017
Completed - (english below)

Cher client,

Nous vous prions de ne pas prendre en compte l'avis de maintenance reçu précédemment. En effet, ce dernier vous a été transmis par erreur.

Veuillez nous excuser pour cette confusion.

Merci de votre compréhension.

Composante(s) affectée(s): Customer Voice Server #1 (Canada), Customer Voice Server #2 (Canada), Customer Voice Server #3 (Canada), Customer Voice Server #4 (Canada), Customer Voice Server #5 (Canada), Customer Voice Server #6 (Canada), Customer Voice Server #8 (Canada), Customer Voice Server #10 (Canada), Customer Voice Server #11 (Canada), Customer Voice Server #12 (Canada)

***

Dear customer,

We ask you to kindly ignore the maintenance notification received previously. It was in fact sent by mistake.

Please accept our apologies for any confusion.

Thank you for your understanding.

Affected component(s): Customer Voice Server #1 (Canada), Customer Voice Server #2 (Canada), Customer Voice Server #3 (Canada), Customer Voice Server #4 (Canada), Customer Voice Server #5 (Canada), Customer Voice Server #6 (Canada), Customer Voice Server #8 (Canada), Customer Voice Server #10 (Canada), Customer Voice Server #11 (Canada), Customer Voice Server #12 (Canada)
Apr 24, 16:38 EDT
Scheduled - (english below)

Cher client,

Veuillez prendre note que notre équipe d'infrastructure procédera prochainement à une mise à jour de la plateforme de téléphonie. Cette mise à jour s'inscrit dans le cadre d'un processus d'amélioration continue de notre plateforme et nous permet notamment d'améliorer des fonctionnalités existantes, de jeter les bases de nouvelles fonctionnalités, ou d'appliquer des correctifs à des problèmes nous ayant été rapportés par nos clients.

Aucune interruption de service n'est prévue car vos appels seront redirigés de façon transparente vers d'autres serveurs durant la fenêtre de maintenance.

Pour toute question concernant cette maintenance, n'hésitez pas à communiquer avec nous au 514-907-3400 x2 ou à support@ubity.com.

Merci.

Composante(s) affectée(s): Customer Voice Server #7 (Canada) Customer Voice Server #9 (Canada)

***

Dear customer,

Please note that our infrastructure team will be carrying out an update on our telephony platform in the next few days. This update is part of a broader continuous improvement process and allows us to either improve existing features, lay the ground work for new features, or apply fixes to bugs reported by our customers.

No service interruption is expected since all traffic will be redirected transparently to other servers during the maintenance window.

If you have any questions regarding this maintenance, don't hesitate to reach out to our support team at 514-907-3400 x2 or at support@ubity.com.

Thank you.

Affected component(s): Customer Voice Server #7 (Canada) Customer Voice Server #9 (Canada)
Apr 24, 15:53 EDT
Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017

No incidents reported.

Apr 13, 2017

No incidents reported.

Apr 12, 2017

No incidents reported.